Disclosure Based on the Act on Specified Commercial Transactions
This English version is a provisional translation provided for reference. The Japanese version is the official text and prevails in the event of any discrepancy.
| Seller | REHATCH Inc. |
|---|---|
| Person in charge | Ryota Sakoda, Representative Director |
| Address | Portal Akihabara 8F, 2-10-9 Higashi-Kanda, Chiyoda-ku, Tokyo, Japan |
| Telephone | 03-5846-9184 * As a rule, please contact us by email or through the inquiry form. |
| one-support@re-hatch.jp | |
| Inquiry form | https://docs.google.com/forms/d/e/1FAIpQLSch2eDG7wx3Pr-TxdPoPy7xygriq0-_HdPQ-KbXIBD46g8CnQ/viewform |
Price
Prices are shown on the credit purchase page (in the app). For corporate contracts, prices are presented by a sales representative.
Charges other than the product price
- Communication charges for internet connection (paid by the user)
* No additional fees or payment processing fees are charged.
Payment method
- Credit card payment (Stripe)
Payment timing
For credit card payments, payment follows the debit date set by each card company.
Delivery timing
- You can start using the Service immediately after payment is completed.
- For corporate contracts, the start date is agreed upon and determined based on the individual contract.
Use of credits
Credits granted in the Service are consumed starting with credits provided free of charge (credits replenished daily and credits granted through campaigns and the like). Once all credits, including paid credits, have been used up, the Service can no longer be used.
Returns and cancellations
Due to the nature of digital products, refunds are, as a rule, not accepted after a purchase is completed. However, cancellations and refunds are accepted only when all of the following conditions are met.
- You contact us through the inquiry form within 7 days of the purchase date
- Unused credits equal to or greater than the purchase amount remain
Refunds cannot be provided if the above conditions are not met.
System requirements
- The latest version of Google Chrome
- A desktop environment
- JavaScript enabled
Other notes
- The Company makes no guarantee regarding the results or performance obtained by using the Service.
- The content of the Service may be changed or discontinued without notice.
Handling of personal information
For the handling of personal information in the Service, please see the following Privacy Policy.